Hotel Management

General information

The Hotel Management program is designed for young creative people who love challenges and innovations and who are ready to work in various hospitality accommodation facilities, including hotels of the highest categories belonging to famous world chains. The hotel study program offers students the opportunity to master different theoretical knowledge and practical skills. The focus is on the accommodation sector, the work on the sale of hotel services and the reception of guests, which implies appropriate IT knowledge, as well as knowledge of foreign languages, but above all the communication skills that come into play in direct contact with guests. Those who opt for the studio program will learn how to be good psychologists, recognize different cultures and customs in the behavior of hotel guests, solve their problems and encourage their satisfaction. In this way, they will become dedicated hotelers who love their work and who are professionally realized through loyal and satisfied guests

All students’ activities are rated according to the European Credit Transfer System (ECTS), (European Credit Transfer and Accumulation System, ECTS), so that each semester is awarded 30 ECTS credits. The basic applied studies last for three years, that is, six semesters and they award 180 ECTS points. The studies were conducted in the form of class-based teaching (face-to-face) in Serbian. The study program is realized within the field of Management and business, the field of Hotel management.

Qualification

After completing basic applied studies, a student is appointed a title of Bachelor (appl.) in Hotel Management. According to the National Framework of Qualifications of the Republic of Serbia (NFQRS) the completion of basic applied studies is achieved at the sixth level, sub-level one (level 6.1). The condition for acquiring this level is previously achieved level 4 of (NFQRS) and passed general, professional or artistic graduation.

Teaching and exams

Teaching is performed using one-semester courses. Students activities during the semester (pre-examination obligations), such as colloquiums, seminar work and homework, are scored. The ratio of the number of points earned in pre-examination and exams is determined for each subject individually, with pre-examination obligations participating with at least 30 and up to 70 points. The final exams are placed in the School within the appropriate exam terms, which are: January, February, June, September and October. By completing preliminary exams and taking the exam, a student can earn a maximum of 100 points, with a score of at least 51 points for a grade of 6, a score of 61 points for a grade of 7, a score of at least 71 points for a grade of 8, a score of at least 81 points for a grade of 9 and a score of at least 91 points for a grade of 10.

Goals and outcomes

Study program Hotel Management provides graduates with the competencies for the job:

  • Hotel management;
  • Promotion of hotel services;
  • Realisation of processes and operations in hotel accommodation division.

Continuation of studies

After completing basic applied studies, a student can enrol in specialist applied studies.

Curriculum accredited in 2017.

No. Code Course Title Status ECTS
credits
FIRST YEAR
First semester
1. ОХХОТОА1 Hotel business 1 compulsory 7
2. ОХИОХОА1 Construction and equipment of hotels compulsory 4
3. ОХПОПОО1 Trade law compulsory 4
4. ОХЕУХОС1 Economics of the hotel industry compulsory 3
5. ОХПОКОО1 Business communication compulsory 3
6. ОХПЕНОА1 English 1 compulsory 3
Elective block (choose one)
7. ОХНЕМИС1 German 1 elective 2
ОХРУСИС1 Russian 1 elective 2
ОХФРАИС1 French 1 elective 2
Second semester
8. ОХПЕНОА1 Hotel business 2 compulsory 7
9. ОХОРЕОА2 Fundamentals of restaurant management compulsory 4
10. ОХХМАОС2 Hotel marketing compulsory 3
11. ОХСОЦОО2 Sociology compulsory 3
12. ОХПЕНОА2 English 2 compulsory 3
Elective block (choose one)
13. ОХНЕМИС2 German 2 elective 2
ОХРУСИС2 Russian 2 elective 2
ОХФРАИС2 French 2 elective 2
14. ОХСТПР12 Internship compulsory 12
Total ECTS credits per year 60
No. Code Course Title Status ECTS
credits
SECOND YEAR
Third semester
1. ОХПРХОА3 Front Desk and Housekeeping activities compulsory 6
2. ОХОРХОС3 Organization of work in the hotel industry compulsory 3
3. ОХТХПОС3 Food and beverage technology compulsory 4
4. ОХРХПОО3 Accounting of hotel establishments compulsory 3
5. ОХПЕНОА3 English 3 compulsory 3
Elective block (choose one)
6. ОХНЕМИС3 German 3 elective 3
ОХРУСИС3 Russian 3 elective 3
ОХФРАИС3 French 3 elective 3
Fourth semester
7. ОХПМХОС4 Personnel management in the hotel industry compulsory 3
8. ОХПОФОС4 Business finance compulsory 4
9. ОХИУХОО4 Information systems in the hotel industry compulsory 5
10. ОХОГАОА4 Fundamentals of gastronomy compulsory 4
11. ОХПЕНОА4 English 4 compulsory 3
Elective block (choose one)
12. ОХМСМИА4 Accommodation management elective 4
ОХПИПИА4 Promotion and sale elective 4
Elective block (choose one)
13. ОХНЕМИС4 German 4 elective 3
ОХРУСИС4 Russian 4 elective 3
ОХФРАИС4 French 4 elective 3
14. ОХСТПР34 Internship compulsory 12
Total ECTS credits per year 60
No. Code Course Title Status ECTS
credits
THIRD YEAR
Fifth semester
1. ОХХМЕОА5 Hotel management compulsory 5
2. ОХОТУОС5 Fundamentals of tourism compulsory 4
3. ОХПРАОА5 Project work compulsory 3
Elective block (choose two)
4.
&
5.
ОХПЕУИС5 EC law in the hotel industry elective 3
ОХПЕЈИС5 English 5 elective 3
ОХМДАИС5 Event management and animation in hotel industry elective 3
ОРИУРИС5 Innovations in hospitality elective 3
Elective block (choose one)
6. ОХНЕМИС5 German 5 elective 2
ОХРУСИС5 Russian 5 elective 2
ОХФРАИС5 French 5 elective 2
Sixth semester
7. ОХМКХОС6 Quality management in the hotel industry compulsory 4
8. ОХМЛХОА6 International hotel chains compulsory 5
Elective block (choose three)
9.

11.
ОХППХИС6 Business psychology in the hotel business elective 3
ОХСЗБИС6 Hygiene and safety in the hotel industry elective 3
ОХМНСИС6 Teaching methodology of applied courses elective 3
ОХПРМИС6 Entrepreneur management in the hotel industry elective 3
ОХМАСИС6 Mass nourishment elective 3
ОХГУХИС6 Globalization in the hotel industry elective 3
12. ОХСТПР56 Internship compulsory 12
13. ОХДИПЛО6 Graduation thesis compulsory 10
Total ECTS credits per year 60